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How many guests does each safari lodge sleep?
Our safari lodges sleep six (plus one baby/toddler in a travel cot) in two double bedrooms and one bunk bed. The bunk beds are also suitable for adults.
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Can we bring children?
Yes. We are a family glampsite. Our glampsite is a car-free zone, and each safari lodge has a secure private garden for the little ones to play. Older children can explore the wider site where we have an Adventure Play Castle and Nature Hideout, and there is a central area in the orchard meadow for free play. Inside there are board games, a smart TV and a DVD. We can provide a travel cot and high chair on request. There are lots to see and do both in the surrounding area and beyond.
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Can I bring a travel cot?
Yes. The main double bedroom has room for a travel cot. We can also provide one travel cot per lodge. It is easy to set up and has a padded sleeping platform with a wipe-clean cover, mesh sides and sturdy feet. The all-round padding feature also means it can also be safely used as a playpen. You will need to bring your own bedlinen.
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Are pets welcome?
We welcome up to two well-behaved dogs. Our safari lodges are kitted out with a dog bed, towel, blanket, food and drink bowl, poo bags and a treat. Each safari lodge has a fully enclosed private garden. We ask that dogs be kept on a lead on-site and not left unattended in your lodge or car.
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What is the length of stay?
We offer full-week stays starting on either Friday or Monday, weekend breaks from Friday to Monday, and midweek breaks from Monday to Friday. In our off-peak months of April and September, we also offer 2-night weekend breaks from Friday to Sunday, with a late 4pm checkout on Sunday.
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What time is Check In and Check Out?
We offer a self-check-in process for your convenience.
Check-in is available from 4 PM to 8 PM. If you arrive before 4 PM, we recommend visiting the nearby Robin Hood Inn, just under a mile away at Gloucester Road, Castlemorton, Malvern, WR13 6BS. It’s a dog-friendly pub where you can relax and enjoy a drink while you wait for check-in. Your lodge will be open and ready for your arrival. Check-in using the Smart Welcome Tablet that is located next to your Welcome box of traybakes, and we’ll know you’ve arrived!
We kindly request that guests arrive before 8:00 PM. Our location has limited lighting after dark to protect local wildlife. Early arrival will ensure you can safely navigate the area and get settled in comfortably.
Check-out is at 10 AM on your last day. Please ensure you check out on your Welcome Tablet so the cleaning staff know when your lodge is vacated and can access it for cleaning.
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What happens if we are going to arrive after 8pm?
Please text 07769 155680 to let us know your expected arrival time. Check-in using the Smart Welcome Tablet that is located next to your Welcome box of traybakes, and we’ll know you’ve arrived!
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Do you supply electricity in the safari lodges?
Yes, each safari lodge is connected to mains electricity for lighting and sockets. Some of our sockets have USB charging ports.
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Do you have Wi-Fi Internet access and mobile signal?
Whilst we’re here to help you unwind and relax and encourage you to leave the technology behind, we are also aware that you may need to access Wi-Fi from time to time and use your mobile phone. All our safari lodges have free Wi-Fi, and depending on your mobile network, the glampsite does have some mobile signal. Wi-Fi calling is a good option if you have it.
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Do you have water in the safari lodges?
Yes. Each safari lodge is connected to mains water and is safe to drink. There are hot and cold water taps in the kitchen and bathroom and a hot water shower.
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Is there heating in the safari lodges?
Yes. Our safari lodges have a wood burner and fireguard. Although fireguards will reduce the chance of an accident, parental supervision near the wood burner is necessary. We supply a complimentary starter basket of kindling and firewood. Extra firewood can be purchased from the shop. We also provide electric blankets and heaters for the colder months.
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Is there a toilet and shower inside the safari lodge?
Yes. Our safari lodges have private bathrooms with flushing toilets, a washbasin with hot and cold water taps and a gas-powered hot water rainforest shower. So no long walks in the middle of the night!
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Do you provide Bedding & Towels?
Yes, we supply all bedding, bath, hand and t-towels for your stay. All beds are made up and ready for your arrival.
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Do you provide toiletries?
Yes. We provide toiletries (body wash, shampoo, conditioner). We choose Faith in Nature products for their commitment to sustainability, natural ingredients, and ethical practices (vegan, cruelty-free, recyclable packaging, and refills). They also smell wonderful!
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How do we keep items cold?
Each safari lodge has its own under-counter fridge with a freezer box and wine cooler.
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What type of cooking facilities are there?
Our fully equipped kitchen comes complete with a 4 ring induction hob, single oven and a microwave. Our wood-burning fire pit doubles as a BBQ for outdoor cooking and comes complete with 3 swing arm BBQ racks and a toasting fork perfect for family BBQs.
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Is there a TV?
Yes. Each safari lodge has a smart TV with access to netflix and a DVD, so please make sure you pack your favourite DVD’s.
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Is there somewhere I can store valuable items?
Yes. Each safari lodge has it’s own small personal safe.
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Do you allow smoking on site?
Smoking is permitted for E-cigarettes and Vapes and restricted to your private garden. Smoking is not permitted within the safari lodges, deck area and the rest of the glampsite.
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Do we need to bring cooking utensils, plates, cups, knives and forks?
No. We provide everything you need for a self-catering stay. We supply all bedding, towels, loo roll and toiletries as well as all the equipment you will need to self-cater, such as pots, pans, utensils, crockery, cutlery and condiments. We also provide a welcome treat of delicious artisan traybakes. Perfect after a long journey! Complimentary tea, coffee, hot chocolate, sugar and condiments are also provided.
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Are there hot tubs and spa facilities on site?
Yes. Each safari lodge has its own private outdoor electric hot tub. To preserve the peace of our rural surroundings and other guests, hot tub use is strictly limited to the hours of 8.00 am to 10.00 pm. We also offer spa treatments and yoga in our Meadow Spa Lodge as an optional extra. A full list of spa treatments can be viewed here and must be pre-booked.
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Is there a campfire or firepit?
Yes. Each safari lodge has a private fire pit that doubles up as a BBQ. The fire pit comes with outdoor seating and a marshmallow toasting fork for cosy nights around the campfire. For outdoor cooking, it comes complete with 3 arm BBQ racks.
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Do you provide firewood?
We provide a complimentary starter basket of firewood, kindling and firelighters for the wood burner and fire pit. Extra firewood can be purchased from our shop.
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Do you provide optional extras?
Yes, we provide a range of spa treatments and delicious hampers. All spa treatments must be pre-booked. Our BBQ and breakfast hampers are packed full of local delights.
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Do you have a shop on site?
Yes. Our small Tuck Shop offers a selection of snacks, drinks, ice creams, and sweet treats, along with essentials such as firewood and charcoal. Add items to your tab and settle up at the end of your stay via an easy payment link. The shop also serves as the pickup point for our delicious hampers and a selection of local wines.
We also have a local village shop stocking a wider range of essential items less than 1 mile away and a farm shop full of lovely fresh produce, including meat for your BBQs, a cafe, play area and chickens where the little ones can collect eggs just 4 miles away.
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Where is the nearest pub?
We have two pubs within walking distance from the glampsite and a further four just a short drive away. A wider selection of pubs can be found within 10 miles in the local towns of Upton-Upon-Severn, Great Malvern, Tewkesbury and Ledbury.
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Where is the nearest petrol & EV charging station?
The nearest petrol station is Daniels Petrol Station, located 4.5 miles away in Malvern Wells. Its opening times are Monday to Friday from 7:30 AM to 8:00 PM, Saturday from 8:00 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM. The address is Wells Rd, Malvern WR14 4HD, and the phone number is 01684 574541.
For electric vehicle charging, the nearest point is in Upton Upon Severn, just 3 miles away, situated in the car park next to the children’s playground. The address is New St, Upton upon Severn, Worcester WR8 0JJ.
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Where do we park our car?
We have a private car park adjacent to the glampsite and just a short distance from the safari lodges. Our glampsite is a child-friendly car-free zone. All cars must be left in the private car park.
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How easily accessible are the safari lodges?
Our glampsite has been chosen for its character and privacy. To ensure the wildflower meadow retains its natural beauty, little development has taken place, and the site is a designated car-free zone. This means that there are no paved paths to the lodges. The land is uneven in places, making it unsuitable for people with limited mobility requiring wheelchairs and mobility scooters. During high levels of persistent rainfall, the paths may become muddy and wellies will be needed. Please also note that there is limited lighting during the evenings to protect wildlife.
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Do you have personnel onsite?
Yes. We are located close to the glampsite, and if you need assistance. You can contact us via text on 07769 155680.
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Are friends and family allowed to visit during our stay?
Day visitors are welcome. In the interest of other guests, we limit the number of visitors to 2 per safari lodge. Please inform us of their arrival and contact details in advance to make parking arrangements and know who is on-site in the case of an emergency. All visitors must leave the site by 10 pm.
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Can we pitch up a tent up for additional guests?
We regret that we do not allow other tents on site.
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Do we have to clean the tents when we leave?
We ask that the lodges be left clean and tidy, as you found them. Washing up is done, and bins are emptied into the relevant waste or recycling bin outside the safari lodge. The sink and fridge are to be left clean and empty, and for group bookings, equipment is put back in the correct safari lodge.
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What extras do you recommend we bring along?
Food – If you do not intend to do a food run as soon as you arrive, it might be a good idea to pre-order one of our hampers when booking so that it will be waiting for you when you arrive.
Entertainment – Each safari lodge has a smart TV and DVD, so you might like to bring along a few of your favourite DVD’s.
Toiletries – We provide toiletries, but you might have a favourite shampoo and conditioner you want to bring along. We provide a hairdryer in each safari lodge, but you may also wish to bring along your hair straighteners.
Clothes – Even during the summer the evenings can get chilly, so bring along some warm clothes that can be layered if needed. Socks, warm nightclothes and a pair of wellies are always useful, and you will need swimwear for the hot tub. There are lots of activities to be had in our location, so please ensure you bring your favourite walking boots, cycling gear and suitable clothes and waterproofs for activities such as boating, canoeing, climbing and paddleboarding, along with a backpack to hold essentials such as drinking bottles.
Health & Safety – Remember to bring any prescribed medication, suntan lotion, and a torch is handy if you plan to go out in the evenings as the glampsite has limited lighting to protect the wildlife.
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What will I hear in the area?
Nestled along a quiet country lane, our rural retreat offers an authentic countryside feel. Surrounded by agricultural fields, you may hear occasional farming activity, sheep bleating in nearby fields, lawn mowing, and the bark of a country dog—the sounds that add to the true charm of rural life.
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Are there any local festivals or events during my stay?
Yes! The Malvern Hills area hosts fantastic food, music, and heritage festivals throughout the summer, especially during July and August. Because we love the vibrant local culture, our guests often use our glamping site as a base to attend them. Please note that during major event weekends, music and event noise from the valley can carry to the site and continue late into the night. If you prefer a completely quiet rural getaway, we highly recommend checking the official Visit The Malverns website to see what is on before booking your stay.
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Swallowfields WINGS Loyalty Programme?
Swallowfields WINGS is our new loyalty program created for cherished repeat guests—those who return year after year, like the swallows that gather in our meadow each summer to rest and recharge. From now on, every stay counts for more. With three loyalty tiers, each brings extra perks
How it works
After your first stay, you’ll unlock Tier 1: HATCHLING — 10% off your next booking.
After your second stay, you’ll unlock Tier 2: FLEDGLING — 10% off your next booking and complimentary robes & slippers (Safari Tents only).
After your third stay, you’ll unlock Tier 3: SWALLOW — 15% off your next booking, 15% off our hampers, and complimentary robes & slippers (Safari Tents only).
Why you’ll love it
Swallowfields WINGS is all about rewarding loyalty. As you rise through the tiers, each visit feels less like check-in—and more like coming home.
Terms and Conditions
The Swallowfields WINGS loyalty program is available exclusively for direct bookings made via the Swallowfields Retreat website.
Rewards and discounts cannot be combined with ad hoc offers, flash sales, or other promotions.
To redeem your loyalty reward, enter the relevant secret code during online booking: HATCHLING, FLEDGLING, or SWALLOW.
Tier status is earned based on completed qualifying stays: 3-night weekends, 4-night midweeks, or 7-night full weeks.
Qualifying stays must be booked under the same lead guest name each year so we can match your booking history. All loyalty code bookings are manually verified against our guest history. If a code is applied without a matching prior stay history, the booking will be adjusted to the standard rate, and we will contact you to update the details.
Tier status is securely tied to your lifetime booking history at Swallowfields. Your unlocked perks do not expire, ensuring a warm welcome home whenever you are ready to return to the meadow.
Swallowfields Retreat reserves the right to change or end this program with reasonable notice.
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WELLBEING BREAKS
Malvern has long been associated with healthy living, ever since it originated as a spa town. Many benefits have been linked to its spring water, as well as people. Charles Darwin, Queen Victoria and Florence Nightingale are all said to have enjoyed its therapeutic qualities.
It’s a legacy that’s lived right on to this day and one we wholeheartedly embrace. Not only are we fortunate to be nestled at the foot of the Malvern Hills, we live and breathe nature and its many benefits.
There’s no pounding the treadmill at Swallowfields, just beautiful walks with wonderful vistas provided by nature. Come visit our retreat and enhance your wellbeing in the best way for you, from reading a book and taking naps in your own hammock to cooking on a campfire and enjoying spa treatments. Our world awaits you…
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FAMILY BREAKS
Nothing beats a great family break! When you laugh so much your sides hurt and enjoy yourself so much, you’re thinking, talking (and giggling) about it for many weeks to come.
Swallowfields is geared up for families. You’ll find that all of our safari lodges, which easily sleep six people, are located on a child-friendly site. There are also plenty of things for the whole family to see and do too.
Take a wander in our lovely wildflower meadow, toast marshmallows on the camp fire, explore the Malvern Hills and beyond and check out our Adventure Castle and Nature Hideout! You can even bring the dog too!
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ACTIVITY BREAKS
You just bring yourself, we’ll point you in the direction of the action! And there’s lots of it!
Maybe you want to challenge yourself and try something different, like paddleboarding or kayaking, or perhaps you want to practice your favourite hobby, such as mountain biking or hiking?
There are lots of things to do all around Swallowfields and, when you’re back at your lodge, there’s a relaxing hot tub waiting for you.
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DOG FRIENDLY BREAKS
We’re animal-lovers here at Swallowfields and we understand that your dog is a big part of your family, so why leave them behind?
They’ll be right at home in our pet-friendly safari lodges. There’s oodles of room for them, their bed, bowls and fave toy! All that we ask, is that you keep them on a lead when walking around on-site and don’t leave them unattended.
For just £25 per dog, per stay*, you can make sure the entire family get their hands (and paws) on our wonderful glamping experience! Oh, and don’t forget to ask us about our complimentary doggie essentials pack too!
* Maximum of two dogs per lodge
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